Can I return my order by mail?
Yes, our site accepts returns if you are not satisfied with the fit or wear of the item(s). We will accept an even exchange within 30 days of the purchase date for another size or shoe of equal value.
Can I exchange my order by mail?
Yes, our site will cover the cost of shipping label and exchange the item for another size, color, or style of equal value.
How fast will I receive my refund?
When we receive your returned merchandise, we will process your refund to the original form of payment. If you paid with a credit card or PayPal, you will be refunded in 3-5 business days. All refunds go back to the original form of payment. You will receive an email notifying you that your credit was processed. Shipping costs will only be refunded if your return qualifies as a manufacturer's defect or a shipping error.